Frequently Asked Questions

How long does shipping take?
Orders are processed within 1–3 business days. Delivery usually takes 5–12 business days within the United States.
Do you offer free shipping?
Yes! We offer FREE US Shipping on all orders over $50 USD.
Can I track my order?
Absolutely. Once your order has been shipped, you'll receive an email containing your tracking number.
What is your return policy?
We offer a 30-Day Satisfaction Guarantee. If you're not completely satisfied, please contact us and we'll help you with the return process.
What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
Can I cancel my order?
Yes. Orders can be cancelled within 12 hours after purchase. Once processing begins, cancellation may no longer be possible.
How can I contact you?
You can reach us anytime by email.
Email: support@lyrapetco.com